Exchange & Returns

EXCHANGE & RETURN POLICY

The BUYER has a right to return or exchange the purchased item within 14 days from the date of delivery of the product either to itself in person or to such person/entity at the address, if the product is unused, undamaged and together with its tag, invoice, all materials delivered in full and in its original packaging. The shipment cost during this process is not covered by www.pieceofwhite.com.tr. After all returned goods are delivered to SELLER; SELLER confirms the goods meet the conditions after inspection. Once the return is approved, BUYER has both options to get refund or exchange with any other products available. 

In case of refund request, SELLER will make the refund in 7 working days. After refund action taken by the SELLER, the remaining period will depend on banking transactions. SELLER does not have any rights to intervene through this transaction. For this reason, the BUYER accepts the refund may take 2-3 weeks.

Returned items must comply with our returns policy. Items must be returned unworn, undamaged and unused, with all tags attached and inside its original packaging.

Please take care while trying on your purchases and return them in the same condition you received them. Any return which does not meet our Return & Exchange policy will not be accepted. 

Any custom tailored or custom designed products cannot be returned or exchanged.

 

RETURN ADDRESS:

Piece of White Showroom Adresi: Bebek Mah. Küçük Bebek cad. no:14 kat:3 Bebek/Beşiktaş